Your workbook
Fill it in on screen and keep this page, or print the PDF and use a pen. They are the same document. Bookmark this address: it is your copy.
StayStrategy
The AI Visibility Workbook
Eleven sheets that get your property ready to be named when a guest asks AI where to stay. Work through it with a pen or a keyboard, one sheet per sitting. When every box is full, you have written what a machine needs to be able to name you.
Goes with the free AI Visibility Course at staystrategy.co/course
staystrategy.co
Before you start
Someone opens ChatGPT and types: where should I stay near the beach with two kids and a dog. They get three places back. You are not one of them.
An assistant answering that question names three or four places. There is no second page to be on. To name a place, it has to be sure enough about it to say something out loud. Sure about three things, in order:
- Who you are. Your name, where you are, how to reach you.
- What you offer. Rooms, sizes, prices, what is included.
- Who you suit. Couples, families, dog people, divers.
Most small properties are clear on none of them in a way software can use. The information exists. It sits in photographs, in prose, and in the owner's head. You are up against the place down the road, which has the same problem.
Most of what follows is free. Almost none of it is hard. It is the kind of work that is boring enough that nobody does it, which is exactly why doing it moves you.
One sheet per sitting, with a pen or a keyboard. Each sheet gets one of those three things out of your head and into words a machine can read. Sheet 11 gives the order to do them in.
One record everything else copies from. When two sources disagree about you, a machine trusts neither. Fill this in first, then correct everything else to match it, character for character.
| The name guests see | |
|---|---|
| Legal name, if different | |
| Street address | |
| City, state and zip | |
| Phone, one number | |
| Website | |
| Property type, in plain words | |
| Sleeps, and in what beds | |
| Check-in from | |
| Check-out by |
Copy it, character for character, to:
- Your site footer
- Google Business Profile
- Airbnb
- Vrbo
- Booking.com
- TripAdvisor
- The visitor bureau listing
- Facebook and Instagram bios
- Anywhere else that names you:
The sentence most operators refuse to write. It names who the place suits and who it does not, and it is what a machine quotes when it matches you to a guest. The second half is the hard one, and it is the half that does the work.
A ________ for ________. Not suited to ________.
Four that work:
A three-bed cottage for families with young kids and a dog, a short walk to the sand. Not suited to groups who want a late night.
A quiet upstairs suite for work trips, with a real desk and fast wifi. Not suited to children.
A six-bed farmhouse for family reunions, with room for three cars and a trailer. Not suited to couples after a quiet weekend.
A downtown studio for solo travelers walking to the convention center. Not suited to light sleepers on weekends.
Three drafts. Circle the honest one.
Where it goes: the first line of your about page, the first line of your Google description, the first paragraph of every listing.
A machine can only repeat a number somebody published, and the numbers it has were measured from the middle of town. Measure yours from your own door. A number from your door wins, because it answers the question that was asked.
| Place | Miles | Minutes driving | Minutes walking |
|---|---|---|---|
| The airport | |||
| Downtown | |||
| The venue guests ask about most | |||
| The beach, or the park | |||
| The nearest grocery store | |||
Where your guests drive from:
Guests drive in from , about hours.
Guests drive in from , about hours.
Put the table on the page guests land on most, as text a machine can read, never as an image.
A big event creates a search that did not exist last month, and the answer goes to whoever wrote the page for it. One page per event, with the specifics that fit that trip. Your city's events are listed in your city report at staystrategy.co/cities.
Event
Dates this year
Minutes from your door to the venue
Sleeps, and in what beds
Parking, and what fits
Short stays that week
What a group can do at the property
Event
Dates this year
Minutes from your door to the venue
Sleeps, and in what beds
Parking, and what fits
Short stays that week
What a group can do at the property
Event
Dates this year
Minutes from your door to the venue
Sleeps, and in what beds
Parking, and what fits
Short stays that week
What a group can do at the property
Event
Dates this year
Minutes from your door to the venue
Sleeps, and in what beds
Parking, and what fits
Short stays that week
What a group can do at the property
Somebody asks every market whether the quiet months are worth it, and almost nobody publishes an honest answer. That makes this the cheapest page there is to win.
My quiet months
What my nightly rate drops to
What stays open nearby
What closes
Weekly or monthly stays, and the price
The weather, in degrees and rainfall
Who the quiet stretch suits
Open your sent folder. Every question you have answered three times by email is a page you have not written, and the machine answering it now is guessing.
| The question, as a guest asks it | The hard fact that answers it |
|---|---|
The page: the question is the heading, the fact is the first sentence, one specific after it. One page per question.
For most small properties, more people see the Google listing than see the website, and most of its fields are empty. Every empty field is a question answered by somebody else.
- Claimed, and you can sign in
- Primary category is the specific one, cottage over lodging
- Secondary categories added
- Hours set, including check-in hours
- Every attribute answered, including the nos
- Description starts with your sentence from sheet 2
- Twenty or more photos, current, one per room, plus the exterior and the parking
- Every question in the questions section answered
- A reply on every review from the last year
Your facts, written where software reads them without guessing. Copy the block, fill the blanks from sheet 1, and paste it into the head of your page inside a script tag with type set to application/ld+json. Then check it at search.google.com/test/rich-results.
The property. Use Hotel or BedAndBreakfast in place of LodgingBusiness if that is what you are.
{
"@context": "https://schema.org",
"@type": "LodgingBusiness",
"name": "____________________",
"url": "____________________",
"telephone": "______________",
"address": {
"@type": "PostalAddress",
"streetAddress": "____________________",
"addressLocality": "________________",
"addressRegion": "____",
"postalCode": "________"
},
"checkinTime": "__:__",
"checkoutTime": "__:__",
"petsAllowed": _____,
"priceRange": "$___ to $___"
} The questions page, from sheet 6:
{
"@context": "https://schema.org",
"@type": "FAQPage",
"mainEntity": [
{
"@type": "Question",
"name": "________________________________?",
"acceptedAnswer": { "@type": "Answer", "text": "____________________" }
},
{
"@type": "Question",
"name": "________________________________?",
"acceptedAnswer": { "@type": "Answer", "text": "____________________" }
}
]
} petsAllowed takes true or false with no quotes.
Machines cross-reference. Sources that disagree cancel each other out, so this sheet is a slow walk through everywhere you appear, checked against sheet 1.
| Where | Name it shows | Phone it shows | Matches sheet 1 |
|---|---|---|---|
| Airbnb | |||
| Vrbo | |||
| Booking.com | |||
| TripAdvisor | |||
| The visitor bureau | |||
| Chamber, directories | |||
Being named in an answer often sends no click, so a traffic chart can stay flat while this works. Count the naming instead. Ask the same question on the same day each month, and write down what came back.
My question: where should we stay in for
| Month | Asked on | Places named | Was I named |
|---|---|---|---|
Twenty minutes at a time, in this order. A line is done when the sheet it points at is full and the words are published where the sheet says they go.
- Sheet 1, the facts. An hour, once.
- Sheet 7, Google. An afternoon.
- Sheet 2, the sentence. An hour, and the hardest one here.
- Sheet 6, the question pages. A day of writing, spread out as you like.
- Sheet 4, the event pages. An hour per event.
- Sheet 5, the off season page. An hour.
- Sheet 3, distances onto your pages. An hour.
- Sheet 8, schema. Two hours, or hand it over.
- Sheet 9, everywhere else. Tedious. An afternoon with coffee.
- Sheet 10, the log. Ten minutes a month, from now on.
If your free check scored you under 35, do the first two and ignore the rest until they are done. The check is at staystrategy.co/check.
Written by Chris LaColla. The whole method is taught free at staystrategy.co/course.
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